When it comes to ordering online, we understand that convenience is key. With that said, there are certain limitations regarding how and where your package can be delivered for multiple reasons, including safety. Here’s what you need to know about deliveries to apartment buildings:
Door Tags & Mail Room Deliveries
Delivery drivers may not always bring packages directly to your front door. They may leave a door tag and take the package to a nearby depot for pickup, or they may leave it in a designated area, such as a mail room or with your front desk.
Provide Accurate Information
To ensure a smooth delivery experience, it’s crucial to include a buzzer number and accurate phone numbers when placing your order. This information helps the delivery driver reach you or gain access to your building if needed.
Special Delivery & Handling Instructions
While we are unable to provide special instructions directly to the carrier, you have the option to sign up for 'FedEx Delivery Manager.' This service allows you to customize your delivery preferences, including providing a buzzer code or additional delivery instructions. This can greatly enhance your delivery experience and ensure that your package reaches you in a timely manner. Check it out below:
Canada - Click here
US - Click here
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