1 Year Limited Warranty – Canada & USA

Submit Your Warranty Request

To start the warranty process, fill out the warranty form below. We will require your contact information, product images, receipt, and a description of the issue. A team member will review your request and follow up within two business days.

Warranty Form: https://form.jotform.com/OutlandLiving/warranty-request-

Coverage

Outland Living warrants its products against technical defects and cosmetic damage under normal use for one (1) year from the date of retail purchase. This warranty is valid only for the original consumer and is void if purchased from a liquidation centre, second-hand store, or bidding market.

Exclusions

This warranty does not cover:

• Normal wear and weathering

• Maintenance issues

• Use in a commercial application

At FMI Brands Inc.’s discretion, products under warranty may be repaired or replaced at no charge.

Customer Responsibilities

Proper care and maintenance according to the manufacturer’s guidelines is required. This includes recommended cleaning and storage instructions to prevent damage and extend the product’s life. To find available replacement parts, check out our website links:

Canada: https://ca.outlandliving.com/collections/replacement-parts

USA: https://outlandliving.com/collections/replacement-parts