How do I cancel my order?

Modified on Wed, Dec 3 at 10:37 AM

To cancel your order, please contact us preferably by email at info@outlandliving.com and include your order number. Please note that cancellations are considered requests and cannot be processed if your order has already shipped. All cancellation requests are processed at 8:30 AM PST.


If your order has already shipped, you may request a return instead. Please do not refuse delivery of the package, as this can cause issues and confusion with the carrier. Refused packages may be attempted for delivery again, leading to delays.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article