Is it normal for black soot to form on some of the rocks?

Soot is a natural by-product of the rich air/fuel mixture required to create Outland Living's signature decorative orange-yellow flame. It is normal to see a little bit of soot forming on the glass rocks or burner tray after the table has been in operation. Simply wipe the affected rocks and burner tray with a dry cloth once the table has cooled, after approximately 30 minutes, to clean the soot. 

NOTE: 

While we cannot eliminate the production of soot from occurring, there are circumstances that can cause it to worsen. 

Using the fire table at higher altitudes where the air is thinner may contribute to the production of soot. Oxygen becomes less dense at higher elevations, which in turn, causes the fire table's already-rich combustion to burn richer.

More often than not, we find excessive soot production to be the result of an obstruction within the burner tube. In most cases, the fire table just needs a good cleaning, and we can help guide you through the easy cleaning process! 

Please send our Customer Support team an image of your rocks at info@outlandliving if you are concerned about the amount of soot your fire table is producing.